The Deal Behind the New Good Housekeeping Seal

The Deal Behind the New Good Housekeeping Seal

Why the magazine’s green award is bogus.

Posted Friday, September 11, 2009 - 6:29am

This March, Good Housekeeping announced it would be getting in on the ongoing greenwashing of the American marketplace. The magazine is launching a “Green Seal” to coincide with the 100th anniversary of its eponymous endorsement, which guarantees the quality of everything from yogurt to storm windows. Greenwashing is usually the art of scoring an environmental touchdown simply by moving the goalposts. But I’m referring to that term of art in, sorry, a meta way. With all the greenwashing plus legitimate attempts at green labeling, the word green is useless as a label of distinction. Corporations toss it around to claim they’re being good environmental stewards, consumers are numb to it, and the greenest companies tend not to tout it at all. And, as if the meaning of green weren’t hazy enough, this latest label comes from a magazine that has had a long, cozy, and conflicted relationship with its seal-holders and no plans to modify procedure for the new green label.

Good Housekeeping touts its original seal as a mark that consumers can look to for quality assurance. It offers shoppers a two-year warranty in case a product bearing the seal also bears a defect. It was actually a “Seal of Approval” until a court case forced Hearst, the magazine’s parent, to drop the "approval." But the cultural word association remains. Good Housekeeping, with a 2008 circulation of 4.6 million, runs a research institute where products are tested before they earn the seal. Though its influence is on the wane, there’s still a century of awareness behind the seal, which is why Hearst is on a campaign to tailor it for the next generation of young, affluent, and environmentally conscious consumers.

However, as the Times reported in 2006, the Good Housekeeping Seal has long been a pay-to-play proposition. To earn the seal, products must advertise in the magazine, and to advertise in the magazine, products must qualify for the seal*. When I reconfirmed the tit-for-tat, a Good Housekeeping spokesperson told me, in seemingly as arcane a way as possible, “There is no other magazine that offers this kind of assurance—we support our seal holders with this warranty for their consumers, and we ask that they support us in return.” The Times said Good Housekeeping advertisers typically must match the ad buys they make in competing magazines.

In the struggling magazine industry, this aggressive deal is at least partially insulating Good Housekeeping from the current downturn. (For the first half of 2009, ad pages are down 19 percent in Good Housekeeping from 2008; that’s around the middle of the pack for titles in its genre.) Later this year, when the first batch of Green Seal products is announced, they will be subject to the same advertising requirements as regular seal holders are.

Many magazines, it must be said, suggest that products reviewed in their pages would do well to advertise in them, but nowhere else attaches its own brand so closely to its advertisers’. Indeed, Consumer Reports, the nearest analogue, holds up its independence from manufacturers as its standard, specifically disallowing reviewed products to advertise its recommendations. Meanwhile, Good Houskeeping's advertisers make regular appearances in the magazine's editorial content: In one issue I reviewed, an article offered suggestions on how to lose weight by switching to lower calorie foods, complete with colorful thumbnail images of the products. Many of the same foods were advertised either in that issue or in proximate ones. Yet the article, laden with national name brands, curiously declined to identify a healthy honey mustard. Instead, a generic icon stuck out like a plain white T-shirt. Of course, I couldn’t find a honey mustard advertised among the soups, cold cuts, and cookies that happened to be recommended in the editorial. (UPDATE: After this article was published, a Good Housekeeping spokesperson said they recommend "products that we have evaluated and determined to be the best for the story. Whether or not they are advertisers or Seal holders does not impact that decision whatsoever.")

The regular Good Housekeeping Seal’s pay-for-play component is already troubling, but in terms of products, the magazine doesn’t claim (though it doesn’t exactly disclaim) to be performing a comprehensive survey a la Consumer Reports; it merely warranties those products that are advertised in its pages. But the Green Seal, by definition, is a different monster. While the regular seal only has to be a warranty against shoddiness, the Green Seal is an affirmation of environmental friendliness, at best a subjective standard, and at worst a shifting one.

  • Paul Smalera has written for Condé Nast Portfolio, The New York Times and The New York Observer among others. He blogs at true/slant.

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Math

Immelt says the company budgeted, “two or three hundred million dollars a year” for the internal side, which was a condition of receiving the World Resources Institute’s imprimatur on the initiative. “Turns out, [the internal greening effort] saved us five or six hundred million dollars over the last five years.”

Am I reading this wrong or is this an error or a case of a CEO not being able to add. He says he spent two or three hundred million dollars a year to save five or six hundred million dollars over five years. So they spent ten or fifteen hundred million dollars to save five or six hundred million dollars, at least according to the way it is written.

 

The Real Deal About the Good Housekeeping Seal

Paul Smalera 's piece, “The Deal with the new Good Housekeeping Seal,” is not only misleading, but the reporting is also filled with inaccuracies and omissions.   Most egregious is Mr. Smalera's assertion that “…to advertise in the magazine, products must earn the Seal,” which is false.  A product does not need to earn the Seal in order to advertise in the magazine.  Every product advertised must first pass the evaluations of the scientists and engineers at the Good Housekeeping Research Institute to prove claims and efficacy, and this is done for the benefit of our readers.  In fact, Good Housekeeping rejects tens of thousands of dollars monthly in advertising dollars due to this policy. Every month, many products are advertised that do not have the Seal, but in either case, the consumer is protected by a two-year limited warranty from Good Housekeeping: if that product does not perform as claimed, the magazine, not the manufacturer, will replace it or refund the consumer.   

Mr. Smalera 's "review" of one issue of Good Housekeeping from nearly three years ago led him to comment that “many of the same foods [featured] were advertised either in that issue or in proximate ones.  Yet the article, laden with national name brands, curiously declined to identify a healthy honey mustard.  Instead, a generic icon stuck out like a plain white T-shirt.”  In fact, of the 52 items featured in the story, 28 of the images are of generic items, and 18 are of brands that do not (and have not) advertised in Good Housekeeping. Of the six brands pictured that are of advertiser products, the article actually advised against buying four of the products.

 Good Housekeeping has spent more than 18 months developing the Green Good Housekeeping Seal to counteract the prevalence of greenwashing in the marketplace. We have assembled a board of advisors made up of the most respected, knowledgeable experts in the green space and are working with the leading green consultants to insure that our standards and benchmarks are the industry's best.      Our mission has been consumer advocacy and protection for more than 100 years and Mr. Smalera does consumers a disservice by misrepresenting Good Housekeeping and the Good Housekeeping Seal.  

More information about the Green Good Housekeeping Seal can be found on our Web site: http://www.goodhousekeeping.com/product-testing/seal-holders/about-green-good-housekeeping-seal

 - Good Housekeeping

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