Throwing Voodoo at Hulu
The networks thought they had Web distribution figured out—until they met Boxee.
Leigh believes laptop makers like Dell and HP will soon emphasize the ability to connect laptops to flat-screen TVs. "The little notebooks are $300," he says. "They have the video processing power to do this. Internet video on the TV is going to happen anyway."
Ronen says he'll soon meet with Hulu's content partners to make his case for Boxee. He'll use the thousands of fervent comments from viewers pleading with them to restore access. He'll also argue that Boxee is not trying to get around Hulu's advertising or rights agreements. But more importantly, he should use an argument like Leigh's to point out the futility of cutting off access now, when users are embracing a legal path to content.
If Leigh is right, users who connect laptops to TVs are going to run one of two types of programs: They'll run something like Boxee, which, like iTunes, changes the old business model in a necessary if imperfect way. Or they'll run BitTorrent, which, once connected to a TV, could be the Vishnu-like destroyer of worlds that Napster was to the recording industry. "If it becomes easy enough for consumers" to get content illegally, Ronen said, "it becomes very hard for content owners to offer solutions that are paid-for models or advertising supported models."
Boxee users have already taken things into their own hands, restoring Hulu to Boxee by means of a simple hack the day Hulu was supposed to disappear. The fix is to download and overwrite one simple file—something your average grandmother could do—negating Hulu's power play for any Boxee user with a pulse in a way that is probably still legal and within the terms of service.
Meanwhile, Ronen says that Boxee's splash at CES has sped up the timetable for the company's next phase. He aims to partner with "hopefully more than one device maker sometime next year" to put Boxee onto a set-top box, where it will be a true competitor to cable. (It's pure conjecture to point out that, according to Ronen, Apple employees at CES expressed their delight about the version of Boxee that runs on a hacked Apple TV set-top box.)
Comcast is working on its own Internet video plan, called On-Demand Online, which would be available only to its cable subscribers. The service would benefit paying customers who want to watch shows on their laptops, but it would still do nothing for users who want a Boxee-like service to unhook them from the expensive and increasingly irrelevant way in which cable companies deliver content to their TVs. Of course, as a monopoly, the demands of your customers are largely irrelevant, at least as long as you can keep squashing even nascent competition.
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Don't let people bundle...
It seems to me if the cable companies really wanted to protect their core products they should offer a top of the line internet connection for say, $100/month with the idea that, yes, this will cannibalize our cable and phone, but then throw in cable and phone for free. Internet is the only service that isn't in dire jeopardy right now. They could still offer cable and phone as stand alone products, but since internet essentially duplicates them they will die. Meanwhile, the cable companies save a little bit of the cable industry and some bandwidth. Sure, lots of people will download shows when they want, but every person who watches a show at it's regular time gets to still feed off that one set of cable signals instead of each show being an individual download. The move could fend off companies like Skype, who rely on you already having an internet connection. The other bundle carriers could try to offer just internet at a cheaper cost, but they would risk eroding their own base. The government, meanwhile, should straighten out the regulation of the industry. The reason you bill is so complicated is all the little charges the government tacks on. Depending on whether you are a phone carrier or a cable company you have to charge different fees for the same services, for instance, the government requires phone carriers to provide 'life line' services to some phone customers, including the disabled and the elderly. It costs a fraction of what regular phone services cost, but cable companies (and cell phone carriers for that matter) don't have to offer a similar service.
Nixing Boxee Won't Save Cable (ha!ha!)
Hi Paul, I had to chuckle while listening to the podcast (On the Media Feb 27). I've been watching TV thru the internet ON my TV screen for over a year now and I'm no tech wiz. I have an old (five year? six?) laptop that sits on the shelf below my TV. The two are connected via a simple S-cable...I simply took the end that was stuck in my DVD player and plugged it into my old laptop...and promptly got rid of the DVD player. (It was redundant given that laptops also play DVDs....). I go to the control panel in my computer, click on monitor/display, and click to use the TV as my "monitor" (or display content on the laptop and TV both). And the TV I now watch is BETTER, thank-you Hulu, Fancast, TV.com, ABC.com, not to mention the far-superior VIP.TV-video.net with a selection that's 10-fold that of the others. (Though not free -for the equivalent of 14 euro's - around $18 - I bought 750 points in July. They deduct 2 pts to access, for the next 24 hrs, each [ad-free] episode.) Now I only watch shows I truly enjoy and I do it on my schedule with no forethought (forget Tvio!). I have all the sites bookmarked - little icons that run across the browser's toolbar (Firefox), which I can open in multiple tabs and switch back-n-forth between. I have a remote control for my laptop, but haven't bothered to program it yet. As far as I'm concerned, one-stop shopping has already arrived!!
Hulu & Boxee
Hi Paul, I listened to your podcast interview on NPR and half way through the interview you have made a very important observation - that Netbooks with prices @ $300 start becoming very attractive to be the "STB". I think this will be a serious threat with potential impact to several people both downsides and upsides. In this cost-cutting season, consumers may choose to double up their netbooks for watching TV. May be having accessories such as Dock Stations that will connect to TVs and with a remote control? Regards Ashu
Hulu
I want to request that from now on when your reporters cover emerging TV access, like Hulu or even TVIO that you ask them if they support captioning of their videos. Neither one does. Tvio has captioning ONLY if you watch off the tvio, if you transfer the recording in any manner, the Tvio strips the captions. Hulu has no feature whatsoever that allows you to view the captions that ALL of this content has when it plays live on tv. As for Boxie, who knows? You left that out of your story.
Closed Captioning on Hulu
Actually, I just went to Hulu and clicked on the support/FAQ link b/c I thought I recalled seeing "cc" options on the site. Hulu does have closed-captioning for some of the shows, which (they state) they're trying to expand, but note that cc-data used for broadcast TV doesn't translate easily to an online format. They also give detailed explanations of how to filter your search to programs with cc only, how to set it as a default preference, how to turn it on in the viewer, and offer a link to Tech Support for further questions/concerns. I'm really less interested in defending Hulu than in defending accuracy. Now that the general public has the opportunity to put into the public medium our ten cents (or $10) worth on virtually any topic, we also have the responsibility - whether we shoulder it or not - to fact-check ourselves (particularly in instances when it is quite easy to do so) before passing on incorrect information.